Delivery Information

Delivery During COVID-19 Period

Due to the overwhelming amount of orders we receive everyday, processing and delivering orders may take longer than usual, thus we kindly ask for your patience.


Delivery Services

Items may be sourced from different outlets, therefore each order received will take at least 3-5 business days to process; starting from the date of order. Delivery will take 5-10 business days, after the order process is complete.

Note: If you have not received your order after 10 business days, please contact us via Instragram Direct Message or Facebook message for a follow up.

Important: Orders made on Saturday afternoon and Sunday will be processed on the next business day (Monday) as the office will be closed.


Pick-Up Services

Some items may not be available at the chosen outlet for pick up, therefore each order received will take at least 3-5 business days to process; starting from the date of order. This is because the items are sourced from other outlets, and it needs to be transferred from the other outlet, to the chosen outlet (for pick up). Customers will be contacted once items are ready for pick up.

Note: If you have not been contacted after 7 business days regarding your order, please contact us via Instragram Direct Message or Facebook message for a follow up.

Important: Orders made on Saturday afternoon and Sunday will be processed on the next business day (Monday) as the office will be closed.

Pick-Up Location

  • Nimanja Gadong
Address: Block H, Unit 5, Abdul Razak Complex, Gadong BA 2719, Bandar Seri Begawan, Brunei Darussalam (Same building as McDonald Gadong).
Pick-Up hours: 9am–8pm

  • Nimanja Kuala Belait
Address: Unit 20, Block B, Lot 7065 Ground Floor and First Floor, Jalan Jaya Negara, Kuala Belait KA 1931 (One Area with DST/Netcom)
Pick-Up hours: 8am–6pm

  • Nimanja One City Shopping Centre
Address: Unit G6, Ground Floor, Lot 42777, Kg. Sungai Hanching, Berakas.
Pick-Up hours: 10am–9pm

  • Nimanja Sungai Tilong
Address: EDR No. 9965, Lot No.10791, No.367, Simpang 369, Kg. Sungai Tilong (Once Villa Mauri restaurant).
Pick-Up hours: 9am–8pm

  • Nimanja Tanjung Bunut
Address: Unit 6, Ground Floor, Block C, Medan Tanjung Bunut, Jln Tanjung Bunut Kanan, BF2920 (Same building GongCha).
Pick-Up hours: 9am–8pm

Delivery Schedule & Charges

District Orders BND50 & below Orders above BND50 Delivery Times
Brunei-Muara BND5 flat fee FREE 5-10days
Delays to be expected
District Orders BND100 & below Orders above BND100 Delivery Time
Tutong BND10 flat fee FREE Tuesday & Saturday
Order at least 1-2 Days earlier
Belait BND10 flat fee FREE Tuesday & Saturday
Order at least 1-2 Days earlier

IMPORTANT:
  • Currently, our delivery services do not cover Temburong district or countries outside of Brunei.
  • Delays are to be expected, regardless of the district. Thank you for your understanding and we apologise for the inconvenience caused.